I received a message saying “Sorry! Our buses are busy at the moment, please try again in a few minutes.” Why is that so and what should I do?

While we would love to arrange for your ride request, there are 2 possible reasons for this to happen:

• We may have calculated that your journey time would be too long. We would like to ensure that all our passengers get to their destinations within a reasonable amount of time, and all routes planned shall adhere to a maximum journey duration.
• Due to an overwhelming number of bookings, our vehicles are at full capacity.